Shipping: Free Ground Shipping (excludes custom padding/express delivery) & Free Local Delivery We use FedEx Ground Services. When you Order More , You Save More. Contact us for details: 210-626-1414 or by ; We can also be reached by Fax @ 210-626-1909. Sorry we currently do not ship outside the Continental US.

Processing & Delivery Time: Because our Pole Pads are hand-made in the USA, we request 10-15 business days for processing and shipping most orders. If you require express delivery, contact us and we will make arrangements to get your order to you as quickly and as cost effectively as possible. All shipment confirmation notices are sent via email.

Methods of Payment: We use the Safe & Secure Pay Pal System to process all on-line transactions. We also accept Checks, Money Orders, & Purchase Orders. We accept all Quote Requests.

Warranty/Guarantee: Pad Solutions offers a **30 Day Warranty. Warranty starts from date delivered. We will make exchanges for order errors and defective products within 30 Day Warranty. A 30% Restocking Fee will apply to all order errors. So please measure correctly! Receipt/order confirmation required. ** Pad Solutions does not cover the shipping cost of returned order. **All Custom Padding Sales are Final-No Refund/No Return. **Pad Solutions reserves the right to determine if returned padding is in good condition before a refund is issued. Items that are not returned in good condition or that have been used, do not qualify for refund.

Materials/Installation: Our Safety Pole Pads are constructed with a high quality 1" thick compressed foam. **Not a High Density Foam. Outer material is a highly durable, all weather fabric that is UV, mildew, and fade resistant. Threading and Velcro are also highly durable and weather resistant.

Our Safety Pole Pads are easy to install: Simply wrap the Pole Pad around the selected pole or column, and fasten with the 2” wide Velcro strip that runs the full length of the Pole Pad. It’s as simple as that.

If your order is not what you expected or you made an order error, you can returnthe padding in its original condition within the 30 Day Warranty (starts from date of delivery) period. A 30% Restocking Fee will be deducted from the total purchase. All refunds will be processed within 30 Days from the time the return is received. Receipt/order confirmation is required for all returns.

Send All Checks, PO's & Returns to:
Pad Solutions
25499 Pleasanton Road
San Antonio, TX 78264
San Antonio Local 210-626-1414
Fax: 210- 626-1909
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All playgrounds should have safety pole pads for playgrounds safety.